Payment Policy

At Velosria we are committed to providing a secure, straightforward, and flexible checkout experience for every customer. Below you will find everything you need to know about the payment methods we accept and how your transaction is handled.

Accepted Payment Methods

We accept the following payment methods at checkout:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Apple Pay
• Google Pay
• PayPal
• Amazon Pay
• Shop Pay

All major credit and debit cards are accepted. Mobile payment options including Apple Pay and Google Pay are available for a fast and seamless checkout experience on compatible devices.

Secure Checkout

Every transaction processed through velosria.com is fully encrypted using SSL (Secure Socket Layer) technology. Your payment information is never stored on our servers and is handled exclusively by our trusted payment providers in accordance with PCI DSS compliance standards. You can shop with complete confidence knowing your financial details are protected at every step.

Currency

All prices displayed on velosria.com are in Australian Dollars (AUD). Your payment will be processed in AUD regardless of the payment method selected at checkout.

Order Confirmation

Once your payment has been successfully processed you will receive an order confirmation email containing your order number and a summary of your purchase. Please retain this confirmation for your records. If you do not receive a confirmation email within 24 hours of placing your order please check your spam or junk folder before contacting our support team.

Payment Authorisation

By completing a purchase on velosria.com you confirm that you are the authorised holder of the payment method used and that the information provided at checkout is accurate and complete. Velosria reserves the right to cancel any order where payment authorisation cannot be confirmed or where fraudulent activity is suspected.

Failed or Declined Payments

If your payment is declined at checkout we recommend:

• Checking that your card details have been entered correctly
• Ensuring your card has sufficient funds or available credit
• Contacting your bank or card provider to confirm the transaction has not been blocked
• Trying an alternative payment method available at checkout

If you continue to experience issues completing your payment please contact our support team at support@velosria.com and we will assist you promptly.

Contact information