Terms of service
Overview
This website is operated by Velosria. Throughout the Site the terms "we", "us" and "our" refer to Velosria. Velosria offers this website including all information, tools, and services available from this Site to you the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement then you may not access the website or use any services. If these Terms of Service are considered an offer acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. who provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1: Online Store Terms
By agreeing to these Terms of Service you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given your consent to allow any minor dependents to use this Site.
You may not use our products for any illegal or unauthorised purpose nor may you in the use of the Service violate any laws in your jurisdiction including but not limited to copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3: Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more current sources of information. Any reliance on the material on this Site is at your own risk.
This Site may contain certain historical information which is provided for reference only. We reserve the right to modify the contents of this Site at any time but have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
Section 4: Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service or any part thereof at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5: Products and Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products as they appear on the Site. We cannot guarantee that your device display of any colour will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case by case basis. All descriptions of products and product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
Section 6: Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may in our sole discretion limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, or orders that use the same billing and/or shipping address. In the event that we change or cancel an order we will attempt to notify you by contacting the email address and/or billing address provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information including your email address and payment details so that we can complete your transactions and contact you as needed.
For more detail please review our Return Policy.
Section 7: Optional Tools
We may provide you with access to third-party tools over which we have no control or input. You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Site is entirely at your own risk and discretion. You should ensure you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.
We may also in the future offer new services and/or features through the website which shall also be subject to these Terms of Service.
Section 8: Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those websites and we will not have any liability or responsibility for any third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content obtained in connection with any third-party websites. Please review carefully the third-party's policies and practices before you engage in any transaction. Complaints or questions regarding third-party products should be directed to the relevant third party.
Section 9: User Comments, Feedback and Other Submissions
If at our request or otherwise you send us creative ideas, suggestions, proposals, or other materials whether online, by email, by post, or otherwise, you agree that we may at any time without restriction edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
We may but have no obligation to monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, or otherwise objectionable or that violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party including copyright, trademark, privacy, or other personal or proprietary rights. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 10: Personal Information
Your submission of personal information through the store is governed by our Privacy Policy which is available on our website.
Section 11: Errors, Inaccuracies and Omissions
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.
We undertake no obligation to update, amend, or clarify information on the Site including pricing information except as required by law.
Section 12: Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service you are prohibited from using the Site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any applicable regulations or laws, to infringe upon intellectual property rights, to harass or discriminate against any person based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, to submit false or misleading information, to upload or transmit viruses or malicious code, to collect or track the personal information of others, to spam or scrape, for any obscene or immoral purpose, or to interfere with the security features of the Service or any related website.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 13: Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
You expressly agree that your use of or inability to use the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided "as is" and "as available" without any representation, warranties, or conditions of any kind either express or implied.
In no case shall Velosria, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind including without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort including negligence, strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages our liability in such jurisdictions shall be limited to the maximum extent permitted by law.
Section 14: Indemnification
You agree to indemnify, defend, and hold harmless Velosria and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand including reasonable legal fees made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 15: Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16: Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our Site.
If in our sole judgment you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination and we may deny you access to our Services or any part thereof.
Section 17: Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals whether oral or written between you and us including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 18: Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.
Section 19: Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right at our sole discretion to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
Section 20: Contact Information
For any questions about these Terms of Service please contact us:
Velosria
Email: support@velosria.com
Contact form: Click here
Address: 45 Hunter Street, Newcastle NSW 2300, Australia
Phone: +61 480810505
Opening hours: Monday – Friday: 9am–5pm AEST
We aim to respond to all enquiries within 48 hours during business days.